Implementation

Implementation starts with the analysis of your current business processes. This analysis provides the basis for agreeing on the scope of the System and for planning potential changes to the organisation of the company that are related to automation.

We then carry out adaptation work and System tests, and we train employees.

The next step is to transfer data and begin operation of the SoRent System.

Training and Help Desk

We provide all the training you need: individual on-the-job training as well as group classroom and remote training. We pay particular attention to the training of administrators and managers.

The system is clear and well documented, but we also offer a help desk for your employees during business hours.

Consultation

Our experts help you solve problems and plan the development of your business supported by IT systems.

We also perform typical IT work, such as data migration and alignment of data exchange standards with partners.

Consultations are charged on the basis of daily and hourly rates which are very favourable for our regular customers.

Development

We perform both adaptation and strict development works. We design, program and deploy specialised modules.

Functionalities tailored to your business needs will be closely integrated with the rest of the SoRent System.

Typical orders are additional integrations with different systems used at the company and computerisation of specific processes associated with non-rental activities.

Maintenance

We offer both maintenance in the SaaS model, which includes all the components of the System operation, and maintenance of the System itself in the customer’s infrastructure. We also offer maintenance of the infrastructure at the customer’s premises.

We have very strong SLAs. We maintain System readiness 24/7 in each of the offered models.